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You can make a complaint:

  • In person at the Ministry of Human Resources, Immigration and Community Affairs (2nd Floor of the Corporate Centre, Hospital Road)
  • By telephone (345 244-2305) ext 2323
  • In writing to:
    • Ms. Firstname Surname
    • Ministry of Human Resources, Immigration and Community Affairs
    • 2nd Floor, Corporate Centre
    • c/o Government Administration Building
    • Grand Cayman KY1-1201
  • By email: firstname.surname@gov.ky

When making a complaint, try to give us as much detail as possible, for example:

  • What service, policy, person or aspect of the Portfolio/Ministry/Department you are complaining about.
  • If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
  • Any expectations you may have had of the Ministry of Human Resources, Immigration and Community Affairs's services, as a result of information we provided or what staff of the Ministry of Human Resources, Immigration and Community Affairs may have said.
  • Your name, address and contact details so that we can respond to your complaint.
  • Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated: 2009-01-02

Last Updated 2017-07-10